Responsibilities:
a) Offer Moratorium Exit Relief Plan to financial distress customer
b) Provide customer with sufficient information on their Credit Card accounts / enquiry and handle customer enquiries vigilantly
c) To update the necessary information obtain from customer in the CACS system
d) Maintain good relationships and friendly with customers
e) Proactive feedback to team-leader on abnormal situation
f) To protect bank image and maintain professionalism behavior at all time
g) Officer must at all times comply to the bank regulations
Requirements:
Work details:
Our clients are recruiting for 10 Call Centre Executive for 6 months contract for 10th August 2020 intake. Job scopes:...
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