Temporary Contract Officer for International Bank (Fresh Graduates – Immediate Hiring) Temporary

Responsibilities:

a)      Offer Moratorium Exit Relief Plan to financial distress customer

• Standard RNR program
• Covid-19 – RNR program
• Covid-19 – 2 years step up RNR program
• Composite Settlement Program

b)      Provide customer with sufficient information on their Credit Card accounts / enquiry and handle customer enquiries vigilantly

c)       To update the necessary information obtain from customer in the CACS system

d)      Maintain good relationships and friendly with customers

e)      Proactive feedback to team-leader on abnormal situation

f)       To protect bank image and maintain professionalism behavior at all time

g)      Officer must at all times comply to the bank regulations

Requirements:

• Degree holder with minimum experience handling customer service tasks
• Fresh graduates are welcome to apply
• Good command in English is essential
• Good attitude, communication and interpersonal skills
• Able to work independently and in a team
• Fast learner

Work details:

• Working days : Monday – Friday
• Working hours : 8.45 am – 5.45 pm
• Location: Kuala Lumpur (Nearby LRT Bandaraya)
• Contract duration : 3 months only
• Salary : RM 2200
• Expected joining date: ASAP